Once you place an order via our secure online store you will receive an automated response confirming that we have received your order. Orders received Monday through Friday are typically processed the same day or within 24 hours and will be dispatched to you via 2-3 day Express Shipping. For countries that require more time you will be notified in your dispatch e-mail. Please note that shipping time does not include weekends, holidays and delays owing to customs within your country. Shipping fees include all handling and packaging fees and no other fees will be charged. In your dispatch email a tracking number and tracking link will be included. All deliveries are packaged safely and gift-ready. If you are ordering a gift for someone kindly let us know in the message box and we can include a complimentary hand-written gift card for you. .
Boxes are amply sized and your items are well-protected.
. Under 20.00 USD is 5.00 USD shipping cost.
. Orders over 20.00 USD receive complimentary shipping.
Taxes:
U.S. Customers: As we are an international seller based outside the U.S., we may not be required to collect U.S. sales tax unless mandated by specific state laws. Any applicable sales tax will be calculated during checkout if necessary. You may also be responsible for customs duties or import taxes, which are determined by your state's regulations and payable upon delivery.
EU Customers: We charge VAT (Value Added Tax) based on the rate applicable to your country within the EU. VAT will be included in your purchase price, and you’ll see the total before completing your order. Depending on your country’s customs regulations, additional customs duties may apply, and these are your responsibility.
Shipping Costs:
U.S. Customers: We offer several shipping options, including standard and expedited shipping. Standard shipping typically takes between 7 to 12 business days. Please note that orders shipped from Hong Kong or Japan may be subject to customs processing, which could affect delivery times.
EU Customers: We ship within the EU and internationally. Standard shipping typically takes between 7 to 12 business days, with expedited shipping options available at checkout. International shipments may experience delays due to customs clearance.
Customs and Duties:
U.S. Customers: Any customs duties, tariffs, or import taxes are the responsibility of the buyer. These fees are not included in the product price and may need to be paid upon customs into the US. Please check your country’s import regulations before purchasing.
EU Customers: VAT is included in your purchase price. However, if your country imposes additional customs duties or import fees, these will be your responsibility.
Returns & Refunds: At liucia.com, we want you to love your purchase! If for any reason you're not satisfied, please refer to our Return Policy for information on returns and exchanges for international orders.